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Frequently Asked Questions

For your questions on how to use WayBase’s tools, or to create/update your listing, please visit our Support Centre.
How does WayBase measure impact?

Impact is a big idea that we take seriously. We have a long-term methodology to turn this idea into a reality. WayBase is a data-driven platform designed to measure the financial trends, activities, and local engagement of ministries, and then compare these metrics with the identified needs in their community. We also enable organizations to post specific causes that are designed to address key community needs. Over time, WayBase tracks changes in a community's level of need and the overall indicators of health in that community. By comparing results from communities across Canada, we can see when we make a difference.

Who uses WayBase?

Our members are composed of ministries and individuals committed to making a difference who are leveraging WayBase to grow their reach, focus their efforts, and deepen their impact.

What data are included in a WayBase listing?

WayBase only presents publicly available data from the ministry’s official website, social media, or publicly accessible government data. Listings can be improved by a ministry who claims their own listing. Listings may also be improved by suggested corrections provided by users that are confirmed by the organization or one of their official websites.

Does WayBase sell advertising or sell its data to make a profit?

No, there is no advertising on WayBase and WayBase does not sell its data. WayBase is only sustained by our low-cost subscriptions. WayBase is committed to a financial model that relies solely on the participation and investment of its members.

Is WayBase a charity, not-for-profit, or a for-profit business?

WayBase is a for-profit business for several important reasons. First, as a technology company, WayBase can access grants to support its development that are not available to charities or nonprofits. Second, the for-profit structure enables easier expansion into other countries to serve the broader Christian sector. Lastly, it can also act nimbly to respond to the rapid changes that take place in technology. WayBase is committed to reinvesting all profits in the development of WayBase or Causes that advance the message and mission of Jesus.

Is WayBase data secure?

WayBase aggregates publicly available data. Any data given to WayBase by an organization will be protected according to our privacy policy and applicable laws. WayBase uses industry-standard encryption developed and maintained by leading technology companies.

How will the data on WayBase be updated?

WayBase is automatically updated with any new public data about Christian charities made available by the government. The WayBase data team is continually looking for better ways to improve and update our listings. Data are updated by ministries who claim their listings. Finally, it is updated as users make suggestions and these are verified by WayBase.

Are all organizations on this platform Christian?

Yes, to the best of our knowledge. WayBase asks ministries to select one of the nationally recognized Christian doctrinal statements as a part of claiming or creating their listing. It also requires a new listing to be endorsed as Christian by an existing listing on WayBase. WayBase acknowledges at times there may be an incorrect listing but we are committed to continually refine our listings to reflect our stated purpose and policies. WayBase reserves the right to include or exclude participation at our own discretion. If you believe there is a listing that is missing and would fit with the stated purposes of WayBase, or if you identify a listing that should not be included, let us know at hello@waybase.com.

Will WayBase one day list other religions or secular charities?

We recognize the significant contribution of charities and other socially benefiting organizations that are not identifiable as Christian in their purposes or mission. Many Christian organizations work alongside these charities and organizations as a part of their ongoing work. This specific platform is designed for Christian listings. For WayBase to achieve its vision, we are committed to remaining focused on this purpose.

Does WayBase list Christian ministries that do not have charitable status?

Yes, if a ministry clearly advances the Christian faith as its primary purpose and activity and is endorsed by a Christian listing already on WayBase, they will be able to join the platform and create a searchable listing. These ministries may include Christian media companies, new church plants, or a Christian artist or author. In our listings, we clearly distinguish between charitable organizations and other listings.

Will WayBase list for-profit businesses owned by Christians?

WayBase will only list businesses whose primary purpose is to advance the Christian faith in its activities as stated above. WayBase does not promote businesses owned by Christians, however, we commend businesses that seek to operate with the principles that Jesus teaches.

Can a Christian ministry request that its listing is removed from WayBase?

Yes, if you would like your listing removed, please email us at hello@waybase.com.

Can an organization buy a group subscription for a network of ministries they oversee?

Yes, this can be negotiated. Simply contact us and we will be happy to discuss.

Can an organization give another organization a subscription?

Yes, we hope some larger organizations will use this opportunity to give smaller organizations in their network a subscription to support their work.

Is WayBase only in Canada?

Yes, at this point. Our hope is to expand to other countries in the near future.

Will WayBase be available in other languages?

This is our goal. We are working towards making it available in French in 2021, and we hope to make it accessible in other languages as we expand WayBase to more countries in the future.

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